Privacy Policy

Valid as of 23/9/2024

Welcome to MUUN!

At MUUN, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit and make purchases on our website, www.muun.world.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Company Name: MUUN

Registered Address: Martensen Alle 4,1, Frederiksberg, Denmark

Website: www.muun.world

For any questions regarding this Privacy Policy or your personal data, please contact us at hello@muun.world.

2. Information We Collect

We may collect the following types of personal data when you use our website:

Personal Information: Your name, email address, phone number, shipping and billing address, and payment details.

Account Information: If you create an account, we may collect login credentials (username and password) and order history.

Transaction Information: Details about your purchases, including products bought, amounts, and payment methods.

Usage Data: Information about how you use our website, including IP address, browser type, operating system, and pages visited.

3. How We Use Your Information

We use your personal data for the following purposes:

Order Fulfillment: To process and deliver your orders, including shipping and returns.

Payment Processing: To securely process your payments.

Customer Support: To communicate with you regarding your orders, respond to inquiries, and provide customer service.

Marketing and Communication: To send you promotional materials, newsletters, and updates about our products (only with your consent).

Improving Our Services: To analyze and improve our website, products, and services.

Legal Compliance: To comply with legal obligations, such as tax regulations and fraud prevention.

4. Sharing Your Information

We may share your personal data with third parties only in the following circumstances:

Service Providers: We work with third-party companies to facilitate payment processing, shipping, marketing, and website analytics. These service providers only have access to personal data necessary to perform their tasks on our behalf.

Legal Compliance: We may disclose your information when required to do so by law, in response to legal requests, or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. International Data Transfers

As MUUN ships globally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this happens, we ensure that appropriate safeguards are in place to protect your information, in compliance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

6. Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.

Correction: You may request that we correct any inaccuracies in your personal data.

Deletion: You may request that we delete your personal data, subject to certain legal obligations.

Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format.

Object or Restrict Processing: You may object to or request that we restrict the processing of your personal data.

Withdraw Consent: If you have given consent for us to process your personal data, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@muun.world.

7. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no online service can guarantee complete security, and we encourage you to take precautions to protect your personal data when using the internet.

8. Cookies and Tracking Technologies

MUUN uses cookies and similar technologies to improve your browsing experience on our website, personalize content, and analyze traffic. For more information on our use of cookies, please review our [Cookie Policy].

9. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe that we have collected personal data from a child, please contact us immediately at hello@muun.world, and we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: hello@muun.world

Postal Address: MUUN, Martensen Alle 4,1, Frederiksberg, Denmark

This Privacy Policy is designed to help you understand how MUUN collects, uses, and protects your personal information. Please customize any necessary details and consider consulting a legal professional to ensure compliance with relevant laws and regulations, particularly GDPR for European customers.